Return Policy

Last Updated: February 1st, 2024

 

1. RETURNS

If you would like to return a product, you must return the product to us within 30 days of receipt. You can start the process by notifying us of your wish to do so in writing. Please find our contact information in the header and footer of our website.

Products must be returned in their original condition. Before returning, kindly request a Return Authorization Number and mark the number clearly on the package. 

2. REFUND OF THE PURCHASE AMOUNT

If you regret your purchase, you are entitled to a refund. Any used or damaged products that are not reported as a claim will not be refunded.

No later than two weeks from the date we received your return, we shall refund all payments received, including shipping costs.

Unless otherwise agreed, we shall refund the amount using the original payment method. Return payments are not subject to fees. We are entitled to hold back payment until we have received the product.